Mulastar Agencies has become a leading platform for digital earners across Africa. Whether you are looking to monetize your social media time or use advanced AI tools, getting your account set up correctly is the first step to success.
How to Register Your Mulastar Account
1. Access the Registration Link
Start by clicking an official referral link or visiting the Mulastar Registration Page. Using a referral link is recommended as it often connects you to a mentorship group.
2. Fill in Your Profile Details
Enter a unique username and your active email address. It is crucial to use the phone number linked to your Mobile Money account (MTN, Airtel, or M-Pesa), as this is where your earnings will be sent. Select your country from the dropdown menu to ensure your dashboard displays your local currency.
3. Account Activation
To unlock the “Watch & Earn” features and AI tools, you must pay a one-time activation fee. Follow the secure prompts on your screen to complete the payment via your local mobile money provider. Once the transaction is confirmed, your account is activated instantly.
4. Claim Your Welcome Bonus
Perform your first login using your new credentials. You will see a Welcome Bonus automatically credited to your dashboard—this is your head start on the platform
How to Withdraw Your Earnings
Withdrawing your money from Mulastar is designed to be simple and fast.
Step 1: Reach the Minimum Threshold
Before you can withdraw, ensure your balance meets the minimum requirement (this varies slightly by country but is clearly stated in your “Withdraw” tab).
Step 2: Submit a Withdrawal Request
Navigate to the “Withdrawals” section on your dashboard. Enter the amount you wish to cash out. Since your phone number was verified during registration, the system already knows where to send the funds.
Step 3: Receive Your Funds
Click the Request button. In 2026, most Mulastar withdrawals are processed automatically, meaning the money should hit your MTN, Airtel, or M-Pesa wallet within minutes to a few hours.
Frequently Asked Questions
Is Mulastar Agencies available in my country?
Yes, Mulastar is a global platform with a strong presence in Zambia, Kenya, Uganda, Ghana, Rwanda, and Nigeria, supporting all major local mobile money networks.
How much can I earn daily?
Earnings depend on your activity. Users who combine video watching, trivia quizzes, and the affiliate program generally see the highest daily returns.
Can I change my withdrawal number later?
For security reasons, your payment number is tied to your account. If you need to change it, you must contact Mulastar official support through the “Help” ticket system in your dashboard
Mulastar Agencies Troubleshooting: Quick Fixes for Common Issues
If you encounter an issue while registering, logging in, or withdrawing your funds, don’t worry. Most problems are caused by browser settings or temporary network delays. Here is how to fix them instantly.
1. Registration & Payment Issues
I didn’t receive the Payment Prompt (Push Notification)
This happens when your phone blocks external payment requests.
- The Fix: Ensure your phone is not on “Do Not Disturb” mode. If the prompt still doesn’t appear, dial your provider’s USSD code (e.g., *115# for MTN/Airtel) and check the My Approvals or Pending Transactions menu to approve the payment manually.
Payment Failed: Insufficient Funds
Even if you have the exact activation fee in your wallet, the transaction might fail.
- The Fix: Mobile money providers charge a small fee for transactions. Ensure you have a little extra in your wallet (e.g., if the fee is ZK 130, have ZK 135) to cover the network’s processing charge.
2. Login & Dashboard Problems
Invalid Credentials or Login Failure
If the system says your password or username is wrong even though you are sure they are correct:
- The Fix: Clear your browser cache or try a different browser like Google Chrome or Brave. Sometimes your browser remembers an old, incorrect password that interferes with the login.
Dashboard shows Inactive after payment
Sometimes there is a delay between your payment and the account update.
- The Fix: Wait 5 to 10 minutes, then log out and log back in. If it still shows as inactive, find your Transaction ID from the SMS sent by your mobile provider and send it to the Mulastar Support team via the WhatsApp icon on the login page.
3. Withdrawal & Tasks
Withdrawal Status is Pending
A pending status usually means the system is verifying your earnings or the mobile money network is congested.
- The Fix: Most withdrawals are processed within 1 to 3 hours. If your withdrawal remains pending for more than 24 hours, double-check that your registered phone number is correct and active.
Video Tasks Not Counting
If you watch a video but the balance doesn’t update:
- The Fix: Make sure you are watching the video until the very end or until the timer on the Mulastar dashboard hits zero. Do not refresh the page or switch tabs while the video is playing, as this pauses the tracking system.
📞 Contacting Official Support
If your issue isn’t resolved by these steps, always use the official channels. Avoid sharing your password with anyone claiming to be “support” on WhatsApp groups.
- Official Method: Use the Customer Support or Help Ticket button directly inside your dashboard.
- WhatsApp Support: Use only the link provided on the official Mulastar login page.
